Terms & Conditions

1. Agreement to These Terms

These Terms and Conditions (the “Terms”) are a binding agreement between you and Jonathan Blaser LLC, doing business as Jon Blaser Fitness (“we”, “us”, “our”). They apply when you visit this website, buy coaching, or use the HyperCoach HQ client app.

These Terms are the whole of our coaching agreement with you. There is no separate paper contract to sign. When you buy a plan, tick the box to accept these Terms, or create an account and continue to use the service, you are entering into this agreement on the same footing as if you had signed it by hand.

Electronic acceptance and electronic signature. You agree that your click, tick, or continued use is your electronic signature, that it has the same legal effect as a handwritten one, and that we may keep a record of when you accepted and which version you accepted. You agree to transact with us electronically and you waive any objection to the enforceability of this agreement on the ground that it was accepted electronically.

If you do not agree with these Terms, do not purchase and do not use the service.

2. Who We Are and What We Offer

We provide online fitness and nutrition coaching. Coaching is delivered remotely through the HyperCoach HQ app and by message. We offer:

• Full 1:1 Coaching, a personalized training plan and meal plan, form checks on uploads, text support with priority replies seven days a week, unlimited adjustments, and two live check-in calls a month.
• Digital 1:1 Coaching, a personalized training plan and meal plan, form checks on uploads, text support Monday to Friday, and weekly adjustments. This plan does not include live check-in calls.
• Fixed-term coaching packages, sold separately as a 24 week (6 month) or 52 week (12 month) program. These carry different payment terms, set out in section 11.

What is included in each plan is described at the time of purchase. We may improve or change how a service is delivered, but we will not remove something material from a plan you are paying for without telling you first.

3. Eligibility

You must be at least 18 years old and able to enter into a binding contract to buy coaching from us. By purchasing, you confirm that you are.

4. Not Medical Advice

We are fitness coaches, not doctors, dietitians, physical therapists, or licensed medical professionals. Nothing we provide is medical advice, diagnosis, or treatment, and nothing we provide is a substitute for care from a qualified healthcare provider. We do not assume the roles or responsibilities of a licensed physician or dietitian.

The fitness and nutrition guidance we offer is for general educational purposes only and is not intended to treat, cure, or prevent any health condition.

Speak with your physician before starting any training or nutrition program, and especially before starting one if you are pregnant, have an injury, or have any medical condition including heart disease, high blood pressure, diabetes, or an eating disorder. If your doctor tells you not to do something we have programmed, follow your doctor.

Tell us about any injury, condition, medication, or dietary restriction that could affect your training or nutrition, and tell us promptly if anything changes. We build your plan from what you tell us.

5. Not Mental Health Advice

We do not provide therapy, counseling, or any form of mental health treatment. Mindset and mental wellbeing matter to fitness results, and we may talk about them, but this program is not a substitute for professional psychological care.

If you are experiencing emotional distress or mental health difficulty, we strongly encourage you to seek support from a licensed mental health professional.

6. Assumption of Risk

Exercise carries inherent risk, including muscle strain, joint injury, serious injury, and in rare cases death. Changes to how you eat carry risk too. You take part voluntarily and you accept those risks.

You are responsible for exercising within your own limits, using proper form, stopping when something hurts, and seeking medical attention when you need it. If you are training somewhere we do not control, such as a commercial gym or your home, you are responsible for the safety of that environment and its equipment.

You are solely responsible for your own health, safety, and best judgment while taking part in this program.

7. No Guarantee of Results

We make no guarantee of any specific result. Results vary with your effort, consistency, starting point, health status, genetics, sleep, stress, and how closely you follow the coaching. Anything shown on this website, including photographs, numbers, and testimonials, is what those individual people achieved and is not a promise of what you will achieve.

You understand that your success depends on your own actions and commitment, and that no outcome, such as weight loss, strength gain, or a change in body composition, is guaranteed.

8. Educational Purposes Only; Errors and Omissions

All content we provide is intended for educational purposes only. You take full responsibility for how you apply, or choose not to apply, any of the information provided.

We assume no responsibility for any errors or omissions in the materials, plans, videos, spreadsheets, or other content we supply.

9. Monthly Plans: Payment, Billing and Renewal

Monthly plans are billed in advance and renew automatically, on a recurring basis, until you cancel. Payment is taken by our payment processor on the day you start and on the same cycle after that. Prices are shown at checkout.

Sales tax is added where the law requires it, based on your billing address, and is shown at checkout before you pay.

If a payment fails we may retry it, and we may pause your access until it clears. You are responsible for keeping a valid payment method on file.

We may change the price of a plan. If we do, we will tell you before the change takes effect, and you may cancel before your next renewal if you do not want to continue at the new price.

10. Monthly Plans: Cancellation

You can cancel a monthly plan at any time. Cancel from the billing section in your app settings, from the link in your receipt, or by messaging us.

Cancelling stops the next payment. It does not refund the month you are in. Your coaching and your access continue until the end of the period you have already paid for, and then they stop.

11. Fixed-Term Packages: 24 Week and 52 Week Programs

A fixed-term package is different from a monthly plan, and the difference is the commitment. These terms apply if you bought a 24 week (6 month) or 52 week (12 month) program, whether you paid in full, in instalments, or on a custom schedule agreed with us.

• The program runs from the date you enrol until 180 days later for a 24 week program, or 365 days later for a 52 week program.
• By choosing an instalment option you agree that this is a financial commitment for the full term, not a month-to-month service. Every agreed payment is due, in full, even if the agreement is terminated or you choose to stop taking part early.
• Instalments continue on the schedule agreed at the time of purchase until the total for the program has been paid.

If you want to continue after a fixed term ends, you can move onto a monthly plan, which cancels any time under section 10.

12. Pauses and Holds

Once you are enrolled in a fixed-term package, no payment pauses, holds, or cancellations are permitted for changes in personal schedule, travel, relocation, or other life circumstances.

Pauses or adjustments to your plan are granted only at our sole discretion.

13. Refunds and Chargebacks

All sales are final and all fees are non-refundable. That includes a monthly payment already taken, a payment in full, and any instalment on a fixed-term package. We do not give partial refunds for a month you did not use, for weeks you did not train, or for a program you stopped taking part in.

By purchasing, you confirm your understanding that all sales are non-refundable and you waive any right to initiate a chargeback or payment dispute through your bank or card issuer. If you believe something has gone wrong with your billing, contact us first and we will look at it.

Nothing here takes away a right you have under law that cannot be waived.

14. Switching Plans

You can move between monthly plans. An upgrade starts straight away. A step down starts when the period you have already paid for runs out, so you are never charged twice over the same days. The price you see at the time of the change is the price that applies from then on.

Plans available to you may differ from plans available to someone else, and a plan that is closed to new clients may still be available to you if you were already on it.

15. Your Responsibilities

Coaching only works if the information you give us is accurate. You agree to give honest answers about your health, injuries, medications, training history and eating, to keep us updated when things change, and to follow the plan as written or tell us when you cannot.

You are responsible for your own account credentials and for anything done through your account.

16. Conduct, Suspension and Termination

We are committed to a positive coaching environment for every client.

We reserve the right to suspend or terminate your participation without refund, and without cancelling any remaining payments you owe, if you become disruptive or difficult to work with, fail to follow the program guidelines, or impair the participation of coaches or other clients.

Any breach of the confidentiality or content terms below may also result in immediate removal from the program without refund.

17. Confidentiality

We take your privacy seriously and we ask that you do the same for other clients and for Jonathan Blaser LLC. By joining, you agree to:

• Keep all shared client discussions, materials, and communications confidential.
• Not copy, share, sell, or distribute any training materials or proprietary content from Jonathan Blaser LLC without our written permission.
• Respect the intellectual property and privacy rights of Jonathan Blaser LLC and of every other client.
• Use the materials provided only for your own personal use within this program.

You are welcome to share your own results. You may not share the personal experiences, results, or comments of other clients.

18. Program Content and Intellectual Property

All materials, tools, videos, spreadsheets, procedures, policies, manuals, and teaching aids provided by Jonathan Blaser LLC or its coaches are for your individual use only, as part of this coaching program.

Program content may not be copied, recorded, shared, sold, distributed, or taught, digitally or physically, without our written permission.

Everything on this website and in the app, including the training plans, meal plans, videos, text, and branding, belongs to us or our licensors. Your plan is yours to use. It is not yours to resell, republish, or coach from.

19. Your Photos, Words and Likeness

Progress photos, check-in notes, messages, and anything else you upload stay yours. We use them to coach you.

You consent to our use of your name, photograph, likeness, voice, testimonial and biographical material, in whole or in part, for publication or reproduction in any medium, including television, radio, print and the internet, for any purpose, including public relations, education, advertising, marketing, training and research. This includes video calls, coaching calls, sales calls, weekly progress calls, progress photos, and any other media. This consent is granted to Jonathan Blaser LLC and applies without restriction as to time or geography.

You may ask us not to share your face or identity publicly. Requests must be made in writing, and must reach us before the media is published. We will honour a request made that way.

You waive any claim or demand for payment or royalties in connection with that use, whether or not we charge a fee for any product or service connected with it. You understand that we own all rights in any such photograph, recording, or testimonial, including copyright and trademark relating to that use.

20. The HyperCoach HQ App and Your Data

Coaching is delivered through the HyperCoach HQ app. To coach you, the app collects and stores what you put into it and what you agree to share: your contact details, your intake answers, your health and training information, your bodyweight and measurements, your progress photos, your check-ins, your messages with your coach, and your activity in the app.

We use that information to build and adjust your plan, to run your account and billing, to contact you about your coaching, and to improve the service. We do not sell it.

Our Privacy Policy explains in full what is collected, how it is stored, who processes it on our behalf, how long it is kept, and the choices you have. It forms part of this agreement.

Keep your login details to yourself. Tell us straight away if you think someone else has got into your account.

21. Acceptable Use

Do not share your account, scrape or copy the app, try to break its security, upload anything unlawful, or use coaching to harm yourself or anyone else. We can suspend or close an account that does.

22. Third-Party Services

We use third parties to run parts of this service, including payment processing, hosting, scheduling, and messaging. Your use of those services is also subject to their own terms. We are not responsible for a failure or outage on their side, though we will do what we reasonably can to put it right.

23. Service Availability

We aim to keep the app available at all times, but we do not promise it will never be down. Access may be interrupted for maintenance, updates, or problems outside our control.

24. Exit Interview

At the end of a fixed-term program you agree to schedule and take a short exit interview with a member of our team, by phone, so that we can make the experience better for the clients who come after you.

25. Limitation of Liability

To the fullest extent the law allows, Jonathan Blaser LLC, its coaches, employees, contractors, and affiliates are not liable for any injury, health complication, loss, or damage arising from your participation in this program, from your use of this website or the app, or from anything we have provided.

We are not liable for indirect, incidental, special, or consequential damages, or for lost income or lost profits.

Where liability cannot be excluded, our total liability to you for any claim is limited to the amount you paid us in the three months before the event that gave rise to it.

26. Release and Waiver of Claims

You voluntarily assume all risks connected with this program and you waive the right to hold Jonathan Blaser LLC accountable for any injury, loss, or claim connected with it.

This release covers Jonathan Blaser LLC and its coaches, employees, contractors, and affiliates, and it applies to the fullest extent permitted by law in your jurisdiction.

27. Indemnification

To the fullest extent allowed by law, you agree to hold Jonathan Blaser LLC and its team, including its coaches, employees, and contractors, harmless from any legal claim, cost, or damage that arises from your participation in this program. This includes covering our legal fees if a claim is made against us because of something connected to your actions or your use of the program.

28. Ending the Agreement

You may end a monthly plan by cancelling, as set out in section 10. A fixed-term package runs to the end of its term, and the payments agreed for it remain due, as set out in section 11.

We may end this agreement and your access if you break these Terms, if a payment is not made, or under section 16. If we end it because you broke these Terms, no refund is due and any remaining payments stay owed.

The sections that are meant to survive the end of this agreement do survive it, including confidentiality, intellectual property, likeness, release, limitation of liability, indemnification, refunds, and governing law.

29. Changes to These Terms

We may update these Terms. The current version always lives at this address, with the date it was last updated at the top. If a change is material we will tell you, and continuing to use the service or to pay after that means you accept the updated Terms.

30. Governing Law and Disputes

This agreement is governed by the laws of the State of Georgia, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Georgia, and you and we each consent to that jurisdiction.

31. Entire Agreement and Severability

These Terms, together with our Privacy Policy and whatever was described to you on the checkout page for the plan you bought, are the entire agreement between you and Jonathan Blaser LLC about your coaching, and they replace any earlier discussion, proposal, or understanding, whether spoken or written.

If any part of these Terms is found unenforceable, that part is limited or removed to the minimum extent necessary and the rest stays in force.

If we do not enforce a term straight away, that is not a waiver of it.

32. Contact Us

Questions about these Terms, your plan, or your billing:

Jonathan Blaser LLC d/b/a Jon Blaser Fitness
support@hypercoachhq.com